You can check on the payment status of all of or one of your registrants via our Wizevents back end system.


To run a detailed report on all payments, please see the solution, click here regarding exporting registrant information.  


To check status of one specific registrant, please follow the following steps:


2020 Version Solution:


How to get there:

  • Login to your Wizevents account.
  • Click on the Registrations/Donation Forms tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose transactions/reports.  
  • Click on the Registrants tab from the left hand side.


What to do:

Enter the registrant's last name in the search box or scroll to find it. 

Adjacent to the name, look under the payment status column.

Otherwise, you can select Outstanding Balances from the drop down list towards the top, Payment Status, to view the list of all registrants who have not yet paid.


Old Version Solution:  


How to get there:

Login to the Wizadjournal admin backend.

Click on the "Registration" tab. 

Click on the second icon, "attendees".


What to do:

Under the category on the left hand side, entitled, "By Registrant", click on "Manage Registrants"

You will see a list of registrants, alphabetized by last name. 

Scroll to find the name you are looking to locate or type the last name into the search box.

You will see the amount paid and via which payment platform.

You can also click on the first action icon, "View" (eye icon) to review full payment details, such as the billing address.


Note:

If our system detected that a payment was initiated, but not completed, you will receive a notification as soon as you log into the Wizevents portal.