A registrant may decide to update or remove the some of the attendee tickets prior to the event. The administrator can make these changes via the back end system.
How to get there:
- Login to your Wizevents account.
- Click on the Registrations/Donation Forms tab.
- Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose transactions/reports.
- Click on the Registrants tab from the left hand side.
What to do:
Enter the registrant's last name in the search box or scroll to find it.
Adjacent to the name, hover over the three dots located under Actions and click view details/edit.
Locate the attendee name you'd like to make changes to, and click on the three dots located under Actions.
Click edit to update or cancel to remove the attendee.
Any refunds must be processed manually.