You can update an incorrect email address on a registration. This can be done via the Wizevents administrative backend.

How to get there:

  • Login to your Wizevents account.
  • Click on the Registrations/Donation Forms tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose transactions/reports.  
  • Click on the Registrants tab from the left hand side.

What to do:

Enter the registrant's last name in the search box or scroll to find it. 

Adjacent to the name, hover over the three dots located under Actions and click view details/edit.

From the left hand column, click on the red button, Edit Payor Details. 

Scroll to the Email text box and update the information.

Click Save to maintain your changes and Discard to cancel.