You can update an incorrect email address on a registration. This can be done via the Wizevents administrative backend.

2020 Version Solution:

How to get there:

  • Login to your Wizevents account.
  • Click on the Registrations/Donation Forms tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose transactions/reports.  
  • Click on the Registrants tab from the left hand side.

What to do:

Enter the registrant's last name in the search box or scroll to find it. 

Adjacent to the name, hover over the three dots located under Actions and click view details/edit.

From the left hand column, click on the red button, Edit Payor Details. 

Scroll to the Email text box and update the information.

Click Save to maintain your changes and Discard to cancel. 

Old Version Solution: 

To get there:

Login to the Wizadjournal admin backend.

Click on the menu tab "Registration".

Click on the second action item, “attendees” (people icon) next to the event.
Go to the section heading “BY REGISTRANT”.
Click on “Manage Registrants”.

What to do:
Find the desired Registration by typing in a few letters of the Registrant’s last name in the “Last Name” search box and then clicking “Find Now”.
Check that you have the correct registration by clicking on the “View (eye icon)” option for that registration”. [click the yellow return icon to return back to the manage registrants list]
Click on the second action item “change email (envelope with pencil icon)" and update the email address.

Click "Save" to maintain your changes.

To Resend the Registration Notification:

Click on the third action item, "resend notification" (envelope with green arrow).