You may have placed an ad or photo via the Wizadjournal system, but then cannot view it on the slideshow that appears on the website. Here are some possibilities as to why:


1. The ad didn't save. 


How to fix:

  • Login to your Wizevents account.
  • Click on the Websites (Journals) tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose manage ads.
  • Locate the ad that you'd like to update by typing the last name into the search box.
  • If the ad does not appear, it was not saved, and you need to create a new one.


2. The ad is not active:


How to fix:

  • Login to your Wizevents account.
  • Click on the Websites (Journals) tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose manage ads.
  • Locate the ad you'd like to view. Click on the name of the ad or hover over the three dots to the right of the ad name and choose edit.
  • From the drop down menu under Status, select active
  • Click Save with Current Status to maintain.



3. The ad was placed on a name listing only sponsorship level.


How to fix:

  • Login to your Wizevents account.
  • Click on the Websites (Journals) tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose manage ads.
  • Locate the ad you'd like to view. Click on the name of the ad or hover over the three dots to the right of the ad name and choose edit.
  • From the dropdown menu under Background, select a sponsorship level that does allow for full ads.
  • Click Save with Current Status to maintain.



4. The ad was placed under the wrong sponsorship level.


How to fix:

  • Login to your Wizevents account.
  • Click on the Websites (Journals) tab.
  • Locate the event you'd like to view. Click on the name of the event or hover over the three dots to the right of the event name and choose manage ads.
  • Locate the ad you'd like to view. Click on the name of the ad or hover over the three dots to the right of the ad name and choose edit.
  • From the dropdown menu under Background, select the correct sponsorship level.
  • Click Save with Current Status to maintain.